Clean:Dry Clean Only
Body Shape:All Sizes
Processing time: 15 business days
Shipping Time: 3-5 business days
QUESTIONS & ANSWERSAsk a Question
I'm 5'4 and weigh about 115 what size should I get?
You can do more mesurement with our size chart, We also make custom made size for free.
You can contact our customer service directly via:email@example.com
How does the customize option work for this dress?
Hi,you can send your measurements to us.bust,waist,hip,shoulder to floor,heel height. And we will make it for you.
Do you have any pictures of the dress in different colors? The link provided earlier I am not able to click or copy.
Why have I not received any updated information regarding my shipping and tracking?,How can I track my shipping?,Please click on the color option and the photo will be updated. Many thanks
How long does it take to receive the dress from the time it was ordered?
Tailoring will take 15-17 business days. Delivery takes 3-8 business days depending on the shipping method you pay for. Hope you enjoy shopping here with us.
I want it for a black and white ball! Thank you
Please kindly understand it that all of the dresses are made according to the picture on our website. No change of the design,material,length,sleeves or embellishment can be made due to this reason. If this dress can't meet your satisfaction, please narrow down the research and find your favorite on our website. Hope you enjoy shopping here with us.
is it possible to order other colours that are not listed
Only the options in the drop down menu are available for this dress now. We are sorry that we can't custom the coloring for it. Please refer to the following link to check out the color chart for more details,https://ibb.co/DzQbtZg ,
The shoes that the model is wearing do you still have them instock and if not can you please tell me who made the shoes...thanks
Thank you for your inquiry.We are so sorry to tell you that we do not sell this shoes at this moment. And we may offer it in near future.Hope you enjoy shopping here:
For example, I want to buy the cocktail dress but my measurements are all over the place and my hollow to the floor is not in any range of the measurements provided because I'm short. How do I purchase a custom made dress? Forgive me it's my first time ordering something online.
Sorry, this dress is not available for custom measurements due to its design. Please look over other similar ones that we do offer such service.
How long does it take to ship to Mexico city?
hello, friend, the delivery time by DHL to Mexico City is around 20~25 days. :)
Will i be guaranteed to get my dress?
Definitely yes. The feedback/review will be the best witness.