Processing time: 15 business days
Shipping Time: 3-5 business days
QUESTIONS & ANSWERSAsk a Question
just ordered a dress and need to send measurements. what’s the company’s email?
We're glad to help you. Just please send an e-mail to email@example.com
Is there any way to possible get this dress sent to me before the 15th of March?..
There is no problem, if you place an order before Feb 20th, we can rush your order to make sure you can get a dress by Mar 15th.
Want to order this dress only if it looks like the original picture. I notice on the pictre of someone who has the dress on. It do not look like the same dress. The band around the waist do not have the lace. I want the lace around my waist just like the original model. For 208 the dress should look exactly like the original dress. I would like it in White.
Dear Valued Customer, Thank you for your concern of our website. Yes, sure thing. Just try to select the custom size in Please Select Size, and fill out all of your measurement there, we will make the dress as your wish, if you also have other requests, please leave us message about it while you are placing the order. If you have any other questions,please feel free to contact us and we'll reply you within 24 hours. Thanks and best regards Customer Service Department
Please can I have this dress tailored made with my measurements. Do you have it in red or orange colour?
Dear Valued Customer, Thank you for your concern of our website Yes, of course we can, you can choose custom size. About the color, you can choose from color guide. Our dress can custom made for you as your requirements. You can go head to place your order and leave message about your requirements to us then we will try our best to satisfy you. If you have any other questions,please feel free to contact us and we'll reply you within 36 hours. Thanks and best regards Customer Service Department
Hi, i wanted to know if i order this dress will i get it by March 20th.
Dear Customer, Thanks for your feedback to us. You will have it in time. After you made the payment, the tailor usually need 8-12 working days for the item preparation, then after the quality assessment finishes, the shipping department would send the package out to you straight. It would take about 4-8 business days in delivery if you choose standard shipping and 2~5 days by expedited shipping. If you still have any questions, please find us, we are sure to reply you as soon as possible. Best Regards, Customer Service Department
What color is the model wearing so I know what color to order?
You can choose as the pictures when you place order.You can contact our customer service team directly via:firstname.lastname@example.org
I Would like this dress in a color not listed (pale yellow). Is that possible?
Yes,you can contact us which color you want.They can help you custom made and need't extra charge.
Can you make it Royal Blue?
We can make it in royal blue for you.Just choose blue when you place the order.