Processing time: 15 business days
Shipping Time: 3-5 business days
QUESTIONS & ANSWERSAsk a Question
just ordered a dress and need to send measurements. what’s the company’s email?
We're glad to help you. Just please send an e-mail to email@example.com
Is there any way to possible get this dress sent to me before the 15th of March?..
There is no problem, if you place an order before Feb 20th, we can rush your order to make sure you can get a dress by Mar 15th.
Want to order this dress only if it looks like the original picture. I notice on the pictre of someone who has the dress on. It do not look like the same dress. The band around the waist do not have the lace. I want the lace around my waist just like the original model. For 208 the dress should look exactly like the original dress. I would like it in White.
Dear Valued Customer, Thank you for your concern of our website. Yes, sure thing. Just try to select the custom size in Please Select Size, and fill out all of your measurement there, we will make the dress as your wish, if you also have other requests, please leave us message about it while you are placing the order. If you have any other questions,please feel free to contact us and we'll reply you within 24 hours. Thanks and best regards Customer Service Department
Please can I have this dress tailored made with my measurements. Do you have it in red or orange colour?
Dear Valued Customer, Thank you for your concern of our website Yes, of course we can, you can choose custom size. About the color, you can choose from color guide. Our dress can custom made for you as your requirements. You can go head to place your order and leave message about your requirements to us then we will try our best to satisfy you. If you have any other questions,please feel free to contact us and we'll reply you within 36 hours. Thanks and best regards Customer Service Department
Hi, i wanted to know if i order this dress will i get it by March 20th.
Dear Customer, Thanks for your feedback to us. You will have it in time. After you made the payment, the tailor usually need 8-12 working days for the item preparation, then after the quality assessment finishes, the shipping department would send the package out to you straight. It would take about 4-8 business days in delivery if you choose standard shipping and 2~5 days by expedited shipping. If you still have any questions, please find us, we are sure to reply you as soon as possible. Best Regards, Customer Service Department
What color is the model wearing so I know what color to order?
You can choose as the pictures when you place order.You can contact our customer service team directly via:firstname.lastname@example.org
I Would like this dress in a color not listed (pale yellow). Is that possible?
Yes,you can contact us which color you want.They can help you custom made and need't extra charge.
can you send pic of mint green material you use for this dress?
Please refer to the following link to check out the color chart for more details,https://ibb.co/DzQbtZg,Thank you
Hi, I watched the "fit video" and have my measurements and am ready to order, but there seems to be no size chart for your site. Knowing all manufactures are different, I am concerned about selecting the correct size. An 8 on one chart is a 10 on another. Help!
Hello,there is a table of measurements at the bottom of the page, below the product description.There you can find all the details needed to select the most appropriate size.Thanks for shopping with us.
I need the dress by the 24th of April, is this possible?
The shipping time depends on the processing time it is displayed on the page when you select the item added to the shipping method available in your country for each product,Express Shipping Expedited: 3-5 business days,Shipping by post: 6-8 working days,Shipping within 10 to 20 business days,Thank you for shopping with us
I'm about 40C in bra size U.S. and can wear 14-16 clothing sizes in U.S measurements
Dear rene,The length differs from size to size. We use the hollow to the floor measurement to determine where the knee is and then cut the correct length according to the dress design.And please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to https://sassymyprom.com/pages/dress-size-chart] to determine which size will fit you best.
Can you make it Royal Blue?
We can make it in royal blue for you.Just choose blue when you place the order.