QUESTIONS & ANSWERSAsk a Question
Did you receive my question re necessary deliver date of 23rd.
In your case, please contact customer service for professional help. Here is a link on how to contact customer service,https://sassymyprom.com/pages/contract-us,After they get your ticket, they will answer your questions within one business day.Thank you for shopping with us.
How can I order this dress in custom size? Cannot seem to find where the measurements would be entered. Please help!!
Hello! Sorry, this dress is not available for custom measurements due to its design. Please look over other similar ones that we do offer such service of custom measures ,Thank you for shopping with us.
I saw two pics of a strapless version of that dress in the reviews. Is it possible to order a strapless one ? If yes, how can I do ?
Thanks for your question.Please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way.And as for the one without strap, it was altered by the customer herself. You can take it to a professional tailor to do it for you if you want that.Hope you enjoy shopping here.
Is it possible to add a longer train to this dress?
Please kindly understand that the dress will be made exactly according to the design shown in the picture. We are unable to make any alteration on it.Thank you for shopping with us,
The dress will be used for as a prom dress for my daughter. The color on the picture is lilac and red, not burgundy, right. Thank you.
The Made-to-Order means the dress will be tailored only when you order it, but it dose not mean you can order it in your own measurements. when you see some dresses has "custom measurements" under the size option, it means you can pick your own measurements. And yes, the colors on the product page is lilac and red, not burgundy.Thank you for shopping with us.