Clean:Dry Clean Only
Body Shape:All Sizes
Processing time: 15 business days
Shipping Time: 3-5 business days
QUESTIONS & ANSWERSAsk a Question
Can I order this dress in cream color? Do you offer this dress in cream?
Dear valued customer, Thank you for your concern of our website. It can be made in color ivory and you can refer to the color chart to see if it is the color you like. If you have any other questions,please feel free to contact us and we'll reply you within 24 hours. Thanks and best regards, Customer Service Department
Can you add sleeves to the dress?
Yes,we can add the sleeves for you.
You can contact our customer service time directly via:email@example.com
How does the customize option work for this dress?
Hi,you can send your measurements to us.bust,waist,hip,shoulder to floor,heel height. And we will make it for you.
How long does it take to ship to Portugal with costum mesures?
but costum size?,how long does it take to make the dress?,Under the custom measurements there shows the processing time and shipping time,and the processing time will be showed when you choose your own size in custom measurements, and then you choose one of the shipping measurements, you will find when you could receive the product.
I want made to measure...but see no where to enter these details...read your reply to my review and dont understand what to do...you say enter order number to get a ticket what is a ticket? never had this before...where is this order number you require to send ticket? the dress is in my cart but i will not proceed with payment details until you give me the information i require. this seems time consuming and problematic. all i want to do is give you my details, get a price and delivery time. so far all i have got is stress not the dress! please explain more. i would like this dress as soon as possible as i am running out of time and have not found anything else online suitable
Dear Customer,Sorry, this dress is not available for custom measurements due to its design. Please look over other similar ones that we do offer such service.Thank you for shopping with us.Best regards,customer support
Is it possible to order this dress in any colour listed on the colour chart or is it only available in the 5 colours listed under the "select colour" tab? I would love to order it in Champagne.
We are so sorry for the inconvenience. This dress is only available in the 5 colors listed under the "selected color" tab.Thank you for your inquiry.
You What size dress do I order? Bust: 351/2, waist:30, hips:39
The best one is to choose the custom made.If you want the standard size,that will be US 12.
Is it possible to get top long enough so that no skin is showing?
Yes, we can make it for you .You can tell us your Exact Measurements and we would like to customize the dress for your.
Customer Service: Can you please tell me how soon will my dress be delivered. If the dress doesn't fit how do I send it back? Thanks.
Dear Customer, Thanks for your feedback to tbdressTotally will be about 4 weeks since you make payment; Please be correct with everything otherwise we will not accept return for full refund as the dress is just made to order
Best RegardsCustomer Service Department