Processing time: 15 business days
Shipping Time: 3-5 business days
QUESTIONS & ANSWERSAsk a Question
How would I send in my measurements to get the right fitting dress?
please email us your measurements and order number after placing your order.You can contact our customer service team directly via:email@example.com
does it cost extra to have a custom fit?
hi dear, we can custom make it in your measurements, no extra fee, please email us your order number and measurements after placing your order.You can contact our customer service team directly via:firstname.lastname@example.org
Did I order it?!?
Thanks for your information. Your problem was already forwarded to the responsible colleague. They will answer you within one business day. Please log in your account and go to "My Tickets" for our feedback a little later.
How are you going to send the dress over to Singaore?
The shipping time depends on the processing time it is displayed on the page when you select the item added to the shipping method available in your country for each product,Express Shipping Expedited: 3-5 business days,Shipping by post: 6-8 working days,Shipping within 10 to 20 business days,Thank you for shopping with us
I really would like to buy this dress but in a different colour such as green, hunter gree, gold or champagne, but it is too risky to buy without knowing the exact colour shade you stock.
Dear Aya,The photos displayed on our site are everything we currently have available. We aim to provide all the info you need on the product pages. Sorry for any inconvenience caused. Please click the following link for further information about the dress color, and then choose "Color Chart".https://sassymyprom.com/pages/dress-size-chart
Is it ok if I order & customized it to all red in color?
Yes.Thank you for shopping with us :
The dress on your model has a lower neckline than the one on the woman in blue photograph in the reviews for this dress. I do not want the higher neckline. I much prefer the balance of the neckline to the chiffon on your model.
Dear Marleene,Yes, the dress would be made in accordance with the photo and the dress shown on the model. Our dresses are made by professional tailors with first-class fabrics and techniques. So please be assured, the actual dresses will look just like what you see in the pictures.
What is your return policy? I like the way it looks, but sonce i can't try it on, i need to know the policy.
Thank you for your inquiry. If there is a quality problem we can arrange a refund or replacement for you.
I would like to know the brand of the dress.
You can take it as Sassymyprom brand. Hope you enjoy shopping here with us,
where is the dress shipping from
Hi, some from China and some from USA.