Clean:Dry Clean Only
Body Shape:All Sizes
QUESTIONS & ANSWERSAsk a Question
What is the quickest I could get this dress in ivory in size 2?
About 10 days.
You can contact our customer service time directly via:firstname.lastname@example.org
How does the customize option work for this dress?
Hi,you can send your measurements to us.bust,waist,hip,shoulder to floor,heel height. And we will make it for you.
Can it come in teal
Yes,you can order it firstly and then tell us which color you want.We will help you custom made.
How long does it take to ship to Portugal with costum mesures?
but costum size?,how long does it take to make the dress?,Under the custom measurements there shows the processing time and shipping time,and the processing time will be showed when you choose your own size in custom measurements, and then you choose one of the shipping measurements, you will find when you could receive the product.
I want made to measure...but see no where to enter these details...read your reply to my review and dont understand what to do...you say enter order number to get a ticket what is a ticket? never had this before...where is this order number you require to send ticket? the dress is in my cart but i will not proceed with payment details until you give me the information i require. this seems time consuming and problematic. all i want to do is give you my details, get a price and delivery time. so far all i have got is stress not the dress! please explain more. i would like this dress as soon as possible as i am running out of time and have not found anything else online suitable
Dear Customer,Sorry, this dress is not available for custom measurements due to its design. Please look over other similar ones that we do offer such service.Thank you for shopping with us.Best regards,customer support
Is it possible to order this dress in any colour listed on the colour chart or is it only available in the 5 colours listed under the "select colour" tab? I would love to order it in Champagne.
We are so sorry for the inconvenience. This dress is only available in the 5 colors listed under the "selected color" tab.Thank you for your inquiry.
The size on the order page doesn't give the length of the dresses? I canning find a separate dress size chart? Have you a link for this?
please check hollow to floor measures,Thank you for shopping with us!
Is the dress at least knee length at the shortest point? My school is strict, sadly. :(
it's front short back long. the front is keen length
Hi can you change a little bit more then, my height is 175 so wanted 188
Dear valued customer, Thanks for concern of our products. This dress can be customer made for you,just choose customer size in size chosen option place, we will make as the size you provide, if you have any special requests, just leave message in your order when you pay for it, we will try our best to satisfy all your needs. If you have any questions,please contact us,we are sure will reply you ASAP.Best regards Customer Service Department
Hello, my name is Genelle. My prom is April 28th and i would like to know if i will get the dress before then or will it come late.
Hi,Genelle,we can send the dress to you before April 28th.after you place order any requirement you can tell us.then we will make your dress at once.I'm looking forward to serving you.thank you very much:)