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Today is the day my dress should have shipped out but, I haven't received my shipment notice by email. Why?
Dear valued customer, Thanks for concern of our products. May i know your order number first? So i can check it. Thanks and best regards, Customer Service Department
I need the dress by May 6th... would it be garaunteed to be here by then?
yes,you can,please tell me your order number by e-mail,thanks.
You can contact our customer service directly via:firstname.lastname@example.org
Can you email me some more detailed pictures of this dress?
You can e-mail me,I can send some pictures to you.You can contact our customer service directly via:email@example.com
Could this dress be made in ivory colour, the same as dress #5330031 as I wish to order both? Thanks
There is no ivory for this, sorry.Thank you for shopping with us!
hi, what about the lenght of the dress, i need a dress with the length 1,65, it's possible?
You can find measuring guide and size chart in product details. Please follow the guide and chart to determine the best fitting size. We hope you enjoy shopping with us.
I NOTICED THAT ALL THE BALL GOWNS HAVE RIBBONS AT THE BACK INSTEAD OF A ZIPPER. DO CUSTOMERS HAVE CHOICES IF THEY DO NOT WANT ANY RIBBONS?
Please kindly understand that the dress details will be made exactly according to the design shown in the picture. We are unable to make any alteration on it.Thank you for shopping with us.
I'm really interested in getting in blue...is it possible to review the other colors ? i'm worried the differences between royal, sky blue etc
Thanks for your question.The photos displayed on our site are everything we currently have available. We aim to provide all the information you need on the product pages.We are sorry for any inconvenience caused. Please click the following link for further information about the dress color: , https://ibb.co/DzQbtZg,Hope you enjoy shopping here.
So many people love purple. Please add some violet, lilac, lavender, orchid, amethyst.
Only the color options in the drop down menu can be made for this dress. Please check over some other dresses.Thank you for shopping with us.
How soon could you get it delivered to Virginia in the US?