Processing time: 15 business days
Shipping Time: 3-5 business days
QUESTIONS & ANSWERSAsk a Question
Can I customize the length?
yes,please email us your order number with measurements,we can custom make it for you.You can contact our customer service team directly via:email@example.com
Did I order it?!?
Dear Customer,Thanks a lot for shopping with us. The Total Delivery Time consists of both the processing time and the shipping time.Upon completion of your purchase, the estimated processing and shipping time will be displayed right above the "add to cart" button.Please contact customer service for professional help. Here is a link on how to contact customer service,https://sassymyprom.com/pages/contract-us,After they get your ticket, they will answer your questions within one business day.Thank you for shopping with us.
How can delete expedited shipping if I don't want it
Thank you for you inquiry. Please add this dress into your shopping cart first. Then please click the button "Proceed to Checkout" and you could choose the shipping method on the checkout page. Hope you enjoy your shopping here.
I require this dress by the 2 July, if ordered now would it arrive before then? will be custom measurements.
Yes, it could be made in custom measurements. And the total time to receive this product is around  days because we need  business days to process the order and 3-4 business days to expedite the delivery of the package. Therefore, if you place your order now and pay for expedited shipping, the estimated arrival date is [29/5].
Is it possible for you to use gems instead?
Please kindly understand that the dress will be made exactly according to the design shown in the picture. We are unable to make any alteration on it.Thank you for shopping with us.
The dress pictured looks ruby red. The description says burgundy. Is the dress more red hued or burgundy?
The dress in burgundy will be delivered as shown in the pictures.Hope you enjoy shopping here with us.
yes, the ruby is the true red.