Clean:Dry Clean Only
Body Shape:All Sizes
Neckline:Off The Shoulder
Back Details:Lace Up
Processing time: 15 business days
Shipping Time: 3-5 business days
QUESTIONS & ANSWERSAsk a Question
what is the return policy for this item, as I needed it by June 21st. if it does not arrive in time i will have to send it back
The shipping time depends on the processing time it is displayed on the page when you select the item added to the shipping method available in your country for each product:
Express Shipping Expedited: 3-5 business days
Shipping by post: 6-8 working days
Shipping within 15 to 20 business days
Thank you for shopping with us
I like so much this drees .i wnt buy this drees.
Dear valued customer, Thanks for your concern and interests. Glad to hear that you like your items very much. It is the greatest encouragement to us. Hope you will shop with us in the near future. Best regards, Customer service
Can this dress be made in silver? I need one for the holiday season.
Dear Customer, Thanks for consulting us. We are pleased to tell you that this dress can be made in silver. The processing time is 8-12 days, shipping time is 3-9 days. You can make orders according to your date. If you still have any questions, please contact us, we are sure to reply you as soon as possible. Best Regards, Customer Service Department
Hello, I need this dress before March 6th. Is that possible?
You can receive the dress in time if you choose expedited shipping. You can contact our customer service team directly via:email@example.com
How does the customize option work for this dress?
Hi,you can send your measurements to us.bust,waist,hip,shoulder to floor,heel height. And we will make it for you.
I Would like this dress in a color not listed (pale yellow). Is that possible?
Yes,you can contact us which color you want.They can help you custom made and need't extra charge.
Can this gown be worn with flat slippers?
It is clover in the picture shown.We recommend you to wear heels with it.Thank you for your asking.
HI there. I am very interested in buying this dressJanuary 9th with custom measurements and get expedited shipping as well. I need the dress by January 26th. Do you think I will receive the dress by that date? It's pretty close and I would hate not to receive it on time for this very special occasion.
Thank you for inquiry. As it is made to order, it usually takes 2-3 weeks to reach you. Because the tailoring time takes 7-9 business days, if you choose expedited shipping which takes 3-5 business days, and then it will 10-14 business days to arrive after payment confirmed. We are afraid that the time is a little urgent for you. Thank you for your understanding and hope you enjoy shopping here!,
I love the dress but prefer it with sleeves.
sorry we could not change the design of the product
If I place the order today 27th May when will I get it? If the dress does not look like in the pic, will get a refund?
Thank you for your inquiry. The total time to receive this product is around 24 days because we need 20 business days to process the order and 3-4 business days to expedite the delivery of the package. Therefore, if you place your order now and pay for expedited shipping, the estimated arrival date is 21/6.The dress is as shown in the photo, the picture was shot in a studio.