Ice Blue Lace Up Prom Dress

Can custom made orders be returned?

Yes,it is can be returned if we make your wrong size.

When sending specific measurements, would the hollow to floor measurement be with or without heels?

Dear friend, it is without heels:) You can also tell us your height of shoes:) 

How does the customize option work for this dress?

Hi,you can send your measurements to us.bust,waist,hip,shoulder to floor,heel height. And we will make it for you.

I Would like this dress in a color not listed (pale yellow). Is that possible?

Yes,you can contact us which color you want.They can help you custom made and need't extra charge. 

Would it be possible to make a slight customization? Like making an Off-the-shoulder styled version with the blue mesh?

Yes,just choose custom made and leave your requests when you checkout.

Do you have any pictures of the dress in different colors? The link provided earlier I am not able to click or copy.

Why have I not received any updated information regarding my shipping and tracking?,How can I track my shipping?,Please click on the color option and the photo will be updated. Many thanks

How long does it take to ship a dress?

The shipping time depends on the processing time it is displayed on the page when you select the item added to the shipping method available in your country for each product,Express Shipping Expedited: 3-5 business days,Shipping by post: 6-8 working days,Shipping within 10 to 20 business days,Thank you for shopping with us

I want it made with my measurements

Dear Customer,Thank you for shopping in Sassymyprom.,Sorry that this dress can't be customized in size.,Best regards,Customer support

Is it possible to order this dress in a tea length instead of full gown?

Dear Customer,Please kindly understand that the dress details will be made exactly according to the design shown in the picture. We are unable to make any alteration on it.Thank you for shopping with us.Best regards,customer support

The shoes that the model is wearing do you still have them instock and if not can you please tell me who made the shoes...thanks

Thank you for your inquiry.We are so sorry to tell you that we do not sell this shoes at this moment. And we may offer it in near future.Hope you enjoy shopping here:

Hi I just ordered this dress will I get it before April 25th please

Please finish the selection on drop-down list. Upon completion of your purchase, the estimated processing and shipping time will be displayed right above the "add to cart" button.

Can a panel be added as I have a scar on my side that I would want covered

Yes,it is ok,just leave us your reqirements when you place the order.

Customer Service: Can you please tell me how soon will my dress be delivered. If the dress doesn't fit how do I send it back? Thanks.

Dear Customer, Thanks for your feedback to tbdressTotally will be about 4 weeks since you make payment; Please be correct with everything otherwise we will not accept return for full refund as the dress is just made to order

Best RegardsCustomer Service Department