QUESTIONS & ANSWERSAsk a Question
Can this gown be worn with flat slippers?
It is clover in the picture shown.We recommend you to wear heels with it.Thank you for your asking.
HI there. I am very interested in buying this dressJanuary 9th with custom measurements and get expedited shipping as well. I need the dress by January 26th. Do you think I will receive the dress by that date? It's pretty close and I would hate not to receive it on time for this very special occasion.
Thank you for inquiry. As it is made to order, it usually takes 2-3 weeks to reach you. Because the tailoring time takes 7-9 business days, if you choose expedited shipping which takes 3-5 business days, and then it will 10-14 business days to arrive after payment confirmed. We are afraid that the time is a little urgent for you. Thank you for your understanding and hope you enjoy shopping here!,
I love the dress but prefer it with sleeves.
sorry we could not change the design of the product
If I place the order today 27th May when will I get it? If the dress does not look like in the pic, will get a refund?
Thank you for your inquiry. The total time to receive this product is around 24 days because we need 20 business days to process the order and 3-4 business days to expedite the delivery of the package. Therefore, if you place your order now and pay for expedited shipping, the estimated arrival date is 21/6.The dress is as shown in the photo, the picture was shot in a studio.
Please cancel card payment.
Dear Customer,Please log in your account on our site and go to My Orders, then click the related Order Number you need help with to submit a ticket for customer service. They will be glad to provide professional help.Best regards,customer support