Clean:Dry Clean Only
Body Shape:All Sizes
Processing time: 15 business days
Shipping Time: 3-5 business days
QUESTIONS & ANSWERSAsk a Question
Is the material stretchy?
It is not stretchy You can contact our customer service time directly via:firstname.lastname@example.org
Do you have any real pictures of this dress?
Sorry, the pictures shown on our website are all we have now. We will improve our service in the future to provide more information for you. Thank you for shopping with us.
How long does it take to ship to Portugal with costum mesures?
but costum size?,how long does it take to make the dress?,Under the custom measurements there shows the processing time and shipping time,and the processing time will be showed when you choose your own size in custom measurements, and then you choose one of the shipping measurements, you will find when you could receive the product.
I want made to measure...but see no where to enter these details...read your reply to my review and dont understand what to do...you say enter order number to get a ticket what is a ticket? never had this before...where is this order number you require to send ticket? the dress is in my cart but i will not proceed with payment details until you give me the information i require. this seems time consuming and problematic. all i want to do is give you my details, get a price and delivery time. so far all i have got is stress not the dress! please explain more. i would like this dress as soon as possible as i am running out of time and have not found anything else online suitable
Dear Customer,Sorry, this dress is not available for custom measurements due to its design. Please look over other similar ones that we do offer such service.Thank you for shopping with us.Best regards,customer support
Is it possible to order this dress in any colour listed on the colour chart or is it only available in the 5 colours listed under the "select colour" tab? I would love to order it in Champagne.
We are so sorry for the inconvenience. This dress is only available in the 5 colors listed under the "selected color" tab.Thank you for your inquiry.
Is the pink dress true to the picture?
Dear friend, our my dress is true color as pictures,only a little different due to differnet display.I hope these can help you. Have a nice day.
Customer Service: Can you please tell me how soon will my dress be delivered. If the dress doesn't fit how do I send it back? Thanks.
Dear Customer, Thanks for your feedback to tbdressTotally will be about 4 weeks since you make payment; Please be correct with everything otherwise we will not accept return for full refund as the dress is just made to order
Best RegardsCustomer Service Department