You can choose a standard size or leave us custom size, for custom size, we need the following information in the order notes when you check out :
Shoulder to knee( for knee length dress only):________inch/cm
Shoulder to Floor:______inch/cm
Your height without shoes:________inch/cm
The height of shoes:________inch/cm
Processing time: 15 business days
Shipping Time: 3-5 business days
|Hemline/ Train||Floor Length|
|Style||Chic & Modern|
|Season||Spring, Summer, Fall, Winter|
|Wedding Venues||Party, Prom|
QUESTIONS & ANSWERSAsk a Question
Greetings !! I want to make my order but I worry about the timing and extra - hidden charges.Do you have warehouses in eu or all the products are from China?
Dear customer,The tariff charge depends on the import policy of your country. We are located in China. For specific details about the import policy, please consult with your local Customs about the specifics of such policy.Thank you for shopping with us.Best regards,customer support
I am confused about how to order this dress. If I want to wear three inch heels your site says to wear heels for measuring the right length. But in the guide it says that you will add 2 inches to the order. So which is it, measure in heels or change my hollow to floor measurement and you add an additional 2 inches. I don't want to have it altered for being to long. So if I give you a hollow to floor measurement do you still add the 2 inches on top of that?
Hello,there is a table of measurements at the bottom of the page, below the product description.There you can find all the details needed to select the most appropriate size.Thanks for shopping with us.
I would just like to know as you do not have any pictures of the additional colours
Dear Emilu,The photos displayed on our site are everything we currently have available. We aim to provide all the info you need on the product pages. Sorry for any inconvenience caused. Please click the following link for further information about the dress color, and then choose "Color Chart".https://ibb.co/DzQbtZg
its very important to knowbefore i order the cost of shipping it might be a lot for me to pay.thanks
We do promotion on the shipping fee from time to time. Please add the items to your shopping cart, and click the green button "Proceed to Checkout". You will find the shipping cost with the discount offered for your order in the Order Information page. Thank you for shopping with us.
What is the exact length of the dress from shoulder to hem for the Large size please?
Our size chart may be a little bit different from your local standard. You can find measuring guide and size chart in product details. Please follow the guide and chart to determine the best fitting size.We hope you enjoy shopping with us.
Do you ship to uk?
Yes, we can ship the dress to uk.
Hello, my prom is on May 4th, is there anyway i could get it on time?
Hello, May 4th is a bit rush, but if you order now and choose expedited shipping, we will offer rush service and you will get it on time.
Are the straps adjustable?
The straps are not adjustable,we can make it adjustable if you want.